Customer Support Centre
We're here to help. Australian support, based locally in Sydney.
Warehouse Address
Click & Collect / Inspections
Unit 5, 23-25 Industrial AveWetherill Park NSW 2164
Frequently Asked Questions
When will my order arrive?
We ship all orders from our Wetherill Park warehouse in Sydney. Due to the size of the items and high volume, please allow approximately 3 weeks for delivery to most metro areas. You will receive tracking details once dispatched.
Are these products brand new?
Yes, all products sold at The Cheap TV Store are brand new, factory sealed, and come with full Australian manufacturer warranties. We do not sell refurbished or seconds stock unless clearly marked.
Do you offer warranty?
Absolutely. Every TV comes with the standard manufacturer warranty (usually 1 year). We also offer affordable extended protection plans up to 5 years for peace of mind.
What payments do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Afterpay, and Zip Pay for flexible payment options.